Privacy Policy

Privacy Policy

Ocean Boxes (“we”, “us”, or “our”) is committed to protecting your privacy and ensuring your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable Canadian privacy laws.

1. Information We Collect

We collect the following types of personal information when you visit or interact with our website:

• Contact information: name, email address, mailing address, phone number
• Purchase information: billing and shipping address, order details
• Payment information: credit/debit card information (processed securely by third-party payment processors – we do not store payment details)
• Account information: username, password, preferences (if account creation is enabled)
• Technical data: IP address, browser type, device information, cookies, referring URLs, and site usage statistics
• Marketing preferences: email opt-ins, subscription settings

2. How We Use Your Information

We may use your personal information to:

• Process and fulfill orders
• Provide customer service and respond to inquiries
• Send order confirmations, shipping updates, and promotional emails (with your consent)
• Improve our website and product offerings
• Comply with legal obligations and prevent fraud

3. Sharing of Information

We may share your information with:

• Service providers and partners that help operate our website and services (e.g., payment processors, shipping companies, email providers)
• Analytics and marketing platforms (e.g., Google Analytics, Meta Ads, etc.)
• Law enforcement or regulatory authorities, when legally required

We do not sell or rent your personal information to third parties.

4. Consent

By using our website, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy. You may withdraw your consent at any time, subject to legal or contractual restrictions.

5. Your Rights

As a Canadian resident, you have the right to:

• Access your personal information
• Request correction of inaccurate or incomplete data
• Withdraw consent and request deletion of your data (where possible)
• Lodge a complaint with the Office of the Privacy Commissioner of Canada (OPC)

To exercise these rights, please contact us using the information below.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, remember preferences, and analyze site traffic. You can modify your browser settings to manage cookie preferences.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. Please review their policies independently.

8. Data Security

We implement appropriate technical and organizational safeguards to protect your personal information. However, no system is 100% secure, and we cannot guarantee absolute security.

9. Children’s Privacy

Ocean Boxes does not knowingly collect personal information from individuals under the age of 13. If you are a parent or guardian and believe we have collected such information, please contact us to request deletion.

10. Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.

11. Contact Us

If you have any questions about this Privacy Policy or wish to access or correct your personal information, please contact:

Ocean Boxes June 2025

Shop@oceanboxes.ca